CONTRACTS AND DOCUMENTS THAT ARE CRUCIAL FOR CONSUMER PROTECTION COMPLIANCE
With our help, you can be sure your business is safe and compliant with consumers!
Legal documents that you need
Whenever you carry a transaction or deal with a consumer, you need a contract that defines your rights and obligations in accordance with relevant consumer laws.
For example, when you organise online and social media giveaways, sweepstakes and contests and sell goods or services.
Other documents that you should have
Social Media Giveaway Rules
The official rules of social media giveaway – required by most platforms and needed to set rights and limitations in the relationship between you and the giveaway participant.
Online Contest Rules
The official rules of online contest – needed to set rights and limitations in the relationship between you and the giveaway participant. Includes wording of social media and other locations online.
Terms & Conditions (Sale)
The basic agreement that sets the rights and obligations of each party in sale of goods situation. Suitable for online shop.
Terms & Conditions (Service)
The basic agreement that sets the rights and obligations of each party in sale of services situation. Suitable for online selling.
7 Common Mistakes That Make Your Instagram Contest and Giveaway Illegal or Non-Compliant
Throwing contests and giveaways or sweepstakes is a popular marketing technique. Your audience becomes more engaged and aware of your brand. However, there are many issues that need to be taken into account when throwing a social media contest. We know how challenging and overwhelming...
Burden of proof of establishing a lack of conformity
The main obligation of the seller is to deliver goods which are in conformity with the contract. This means quality standard, and it is also applicable to services. You can read more about conformity here. Generally, the burden of proof about a lack of conformity falls...
The Obligation to Inform about the European Online Dispute Resolution Platform as an Online Trader
The European Online Dispute Resolution (ODR) platform is provided by the European Commission to make online shopping safer and fairer for both consumers and traders. It is regulated by Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes that came into force...